Building Resilience at Global Talent Solutions Provider, Kelly
Global speciality talent solutions provider, Kelly, understands just how connected work and wellbeing are. Their mission is to connect people with work in ways that enrich their lives. So, it’s unsurprising that they take the wellbeing and resilience of their own people seriously.
Wraw Master Practitioner, Samantha Evans, Vice President, Solution Enablement Lead, kickstarted a wellness programme in 2018 with a vision to build connections across a matrix organization environment, and improve employee engagement and retention. The program has now grown to include 12 Wellness Champions. We caught up with her to find out more about the work she does, and how she is using Wraw to support the resilience and the wellbeing of her teams.
What first attracted you to Wraw Accreditation?
I was leading my wellness program based on feedback from my teams, what I found on the internet, and various books I read. Wraw Accreditation helped with my understanding and knowledge around how resilience and performance in the workplace are linked, and how we can bridge the gap of understanding to look after the whole person in the workplace. I now have a toolbox of activities, workshops and knowledge to help drive education and engagement within the Wellness program.
“The knowledge and tools of Wraw allow us to support the whole person as we continue to adapt to the changing needs of society.”
What did you enjoy most about the Accreditation programme?
The whole programme is very interactive. There were a lot of opportunities for hands on learning which really helped to reinforce the theory and the models we were learning. The Wraw coaches have been great at providing ongoing support since I completed the programme, and there have been regular catch ups with the wider practitioner network.
How have you gone on to use Wraw at Kelly?
I have used Wraw in a couple of ways. We’ve incorporated a module dedicated to Wraw into our Leadership Academy syllabus, a program that identifies future leaders of our organisation. I also carry out 1-2-1 reports for individuals. Moving forward we are going to be using some of the Wraw workshops to support the integration of new teams into the organisation.
What impact has this had so far?
We’re seeing a better understanding of the actions everyone can take to build their resilience. There’s also a much greater awareness of what to look out for in others who may be suffering from dips in their resilience and wellbeing.
“We’re seeing a better understanding of the actions everyone can take to build their resilience.”
How has Wraw supported your ongoing professional development?
I believe I’m a better Leader because of Wraw. I have a much deeper understanding of the link between wellbeing, resilience, and performance. This has given me a whole new perspective on my team and how to support them to perform at their best.
What would you say to someone considering Wraw Accreditation?
In the current climate, and adapting to a post COVID world, the need to support our people is paramount. The knowledge and tools of Wraw allow us to support the whole person as we continue to adapt to the changing needs of society.
“I believe I’m a better leader because of Wraw.”
To find out more about how Wraw can build the resilience of your organisation, get in touch.