Case Study

Managing Mental Wellbeing

Background:

Our client, one of the world’s leading industrial technology companies, has been working with us for several years. During this time, they have identified strategies to proactively respond to emerging themes and needs across the business, within many different areas. We’ve worked carefully together to provide appropriate and professional support to meet this requirement. During 2017, an analysis of internal data had flagged an emerging opportunity for managers and team leaders to receive training to help them support the mental wellbeing of their teams. Data suggested that employees were not always comfortable to discuss concerns around mental wellbeing in the workplace, yet an analysis of the EAP usage signalled that anxiety, stress and depression were popular topics within system ‘search’ terms.

Brief:

As pioneers, our client enjoyed a strong reputation for excellence and innovation, and investing in the wellbeing of their people was central to optimising their culture of healthy high performance.  They were keen that good mental wellbeing would feature strongly within their over-arching wellbeing strategy, too.   With a primary focus on upskilling managers and team leaders, our client wanted to create an informed and supportive climate which would foster open and positive conversations around mental wellbeing in the workplace.

In collaboration with us, our client developed a brief for a full day manager session:

  • Understanding what we mean by ‘mental wellbeing’
  • Positive and negative influences on mental wellbeing
  • Recognising the early warning signs of poor mental health
  • Promoting good mental health in yourself and others
  • Understanding some common mental health conditions
  • Knowing what support/resources are available
  • Fostering best practice wellbeing conversations
  • Establishing a team charter to support mental wellbeing

Solution:

  • Our team worked closely with the client to build a full-day tailored mental wellbeing workshop for managers and team leaders; the programme was delivered to 4 cohorts of 15 delegates at one of our client’s central UK sites.
  • The face-to-face sessions focused on building an understanding of why and how managers and team leaders can play a central role in supporting good mental wellbeing in their team.
  • During the workshop, activities and discussions centred around building confidence to recognise common markers of poor mental wellbeing and knowing how to sign-post useful resources and information to the individual.
  • As managers, delegates were encouraged to identify how they could role model best practice, in order to foster positive behaviours.
  • To track the impact of the session, we ran pre and post evaluations to identify and measure the positive ‘shift’ in relation to managers’ confidence and fluency to promote greater mental wellbeing in their team.

The graphs below show how this programme increased the confidence of the manager population to create a climate which supports positive mental wellbeing in the workplace.

Delegate Feedback:

“I feel more educated to approach the subject matter and help someone who might be struggling.”

“I now have far greater awareness of the support that is available; mental health conversations don’t have to be formal and scary.”

“I now have clear visibility of the sign-posts and the tools/ approaches demonstrated during the course have provided me with the structure to hold conversations.”

“The course has given me more understanding of mental health, how to approach and support an employee showing signs of mental health issues.”

To find out more about our Mental Wellbeing workshops and resources, please see our website, or contact the team: team@thewellbeingproject.co.uk